Building Multilanguage AI-Powered Chatbots to Foster Trust Between Governments and Residents

• WhatsApp

• Artificial Intelligence
• Govtech
• Bots

A Decidim WhatsApp chatbot feature that allows people without an email address and/or low connectivity to participate in Decidim instances

• Decidim
• WhatsApp

• Participatory democracy
• Engagement tech
• Digital participation platforms

Makers of Chatíco and other customer service chatbots

• WhatsApp

• Bots
• Govtech vendors
• AI Constituent Service

Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá

• WhatsApp

• Artificial Intelligence
• Communicating with the government
• Bots

View parliamentary debates formatted like your favourite chat app.

• WhatsApp
• Newspeak House

• Watchdogging and transparency
• Government transparency
• Parliamentary and legislative tech

Com o Colab, os cidadãos podem participar ativamente das decisões da cidade, acessar os serviços da prefeitura, contribuir com ideias, reportar demandas e votar em questões cruciais para suas comunidades.

• apps
• WhatsApp

• Govtech
• Participatory democracy
• Engagement tech

This bot offers an interface for requesting and accessing VPN support via Telegram and WhatsApp.

• WhatsApp
• Telegram

• Cybersecurity
• Chat and messaging
• Circumvention tech

Mobile Pathways MyCamino platform equips immigration nonprofits with cutting edge mobile technology so immigrants know their legal rights.

• WhatsApp

• Access to laws
• Chat and messaging
• SMS tools

whatsmeow is a Go library for the WhatsApp web multidevice API.

• Matrix
• WhatsApp

• Chat and messaging
• Group communication tools

Demystify local government and enable citizen participation

• local
• city
• TikTok

• Engagement tech
• Podcasts
• Civic data APIs

Únete al canal oficial de la campaña Harris-Walz para recibir anuncios importantes, contenido exclusivo, y mucho más. (with 28k followers)

• WhatsApp
• partisan
• US Election 2024

• Organize campaigns

InOut.bot uses the official WhatsApp API from Meta to send and receive your messages to/from the most popular platforms. Works with IFTTT.

• WhatsApp
• commercial

• Group communication tools

Free tool to gather opinions and simplify participation.

• Telegram
• WhatsApp

• Artificial Intelligence
• Participatory democracy
• Engagement tech

A new kind of media literacy game specifically tailored for an Indonesian audience.

• WhatsApp

• Fight disinformation
• Games and gamification

• WhatsApp

Helping organizations build transformative AI-enabled Chat Solutions to improve Education, Health, and Economic Mobility.

• WhatsApp

• Bots
• Accelerators

To help build a better future for refugees, UNHCR’s chat services suit their preferences, meet their needs, and safeguard their data

• refugees
• WhatsApp
• United Nations

• Artificial Intelligence
• Bots

Voices of Venezuela (VOV) is committed to empowering Venezuelan migrants through innovative, AI-powered solutions and community-driven initiatives.

• immigration
• migration
• WhatsApp

• Artificial Intelligence
• Civic data
• Bots

WhatsApp community hosted by turn.io

• WhatsApp

• Meet the others
• Socialize online
• Bots

Open SaaS & hosting service for Decidim

• Decidim
• People Powered
• WhatsApp

• Participatory democracy
• Engagement tech
• Build something

El chatbot de la Ciudad Buenos Aires

• city
• WhatsApp
• Sustainable cities and communities

• Artificial Intelligence
• Govtech
• Bots

SocorroBot is an interactive guide designed to assist individuals in the process of reporting a missing person in Mexico.

• WhatsApp
• missing people

• Legal tech
• Crowdsourcing
• Bots

An AI Assistant by Gooey.AI and Digital Green to make vetted farmer knowledge accessible.

• WhatsApp

• Artificial Intelligence
• Bots
• Information & Communication Tech for Development (ICT4D)

Our WhatsApp link extractor is a tool that makes it easy to export and download all the useful links from your WhatsApp chat history.

• WhatsApp

• Media and social media analysis
• Messaging app analysis

Il assiste les utilisateurs dans leur parcours de vote : pour vérifier leur inscription sur les listes électorales, leur rappeler les dates limites pour s’inscrire, les dates des élections 2022 et la procédure pour faire une procuration.

• WhatsApp

• Voting and elections
• Bots
• Voter assistance tech

Connect WhatsApp with your CRM

• WhatsApp
• commercial

• CRM
• Internal communication and coordination
• Group communication tools

This report provides an overview of how various EMAs work, a review of popular EMAs and their notable features (LINE, Signal, Telegram, Viber, WhatsApp, and WeChat), and examples of how EMAs have been used for political manipulation

• reports
• Signal
• Telegram

• Media
• Fight disinformation
• Reports

The 6-week virtual programme launches in August and provides mentorship and support to organisations wanting to build and scale their WhatsApp Health service.

• WhatsApp
• Good health and well-being

• Accelerators
• Chat and messaging

PetaBencana.id provides residents, government agencies, and first responders with a real-time disaster information sharing system at an unprecedented scale. It is the first platform of its kind to harness the power of crowdsourcing through social media to aid humanitarian response and recovery.

• WhatsApp

• Crowdsourcing
• Disaster response and humanitarian tech
• Mapping tools

What this means is we’re putting the power into people’s hands to maintain access to WhatsApp if their connection is blocked or disrupted.

• WhatsApp

• Civic features
• Circumvention tech

People can request digital security help using their everyday messaging apps. We provide secure Signal, Whatsapp & Telegram channels for your community.

• Signal
• WhatsApp
• Telegram

• Digital security and privacy
• Cybersecurity

A research paper

• WhatsApp

• Media
• Fight disinformation
• Peer-reviewed research

End-to-end fact-checking on the WhatsApp Business API organized by Meedan

• WhatsApp

• Media
• Fight disinformation
• Partner networks and coalitions

Latin American fact-checking organization's Whatsapp bot to make it easier for people to ask for fact-checks

• WhatsApp

• Artificial Intelligence
• Media
• Fight disinformation

Somos una comunidad crowdsourcing que monitorea la desinformación difundidas en cadenas de WhatsApp y redes sociales entre venezolanos. Nuestro centro de operaciones es un grupo de Telegram abierto en el que analizamos colectivamente la información que recibimos.

• WhatsApp
• Telegram

• Media
• Fight disinformation
• Factchecking

The Continent is an award-winning African newspaper, designed to be read and shared on WhatsApp.

• WhatsApp

• Media
• Engagement journalism

Indonesian Whatsapp hotline

• WhatsApp

• Fight disinformation

A referral marketing tool for political campaigns that works atop Whatsapp

• WhatsApp

• Advocacy tech
• Organize campaigns
• Manage volunteers

Comprova brings together journalists from 28 different Brazilian media companies to identify and explain rumors, fabricated content and manipulation tactics that might influence the 2018 presidential election campaign.

• WhatsApp

• Media
• Fight disinformation
• Partner networks and coalitions

Podcast dedicated to unpacking the disinfo spreading on Whatsapp

• WhatsApp
• YouTube

• Media
• Fight disinformation
• Podcasts

This system shows the most shared image, video, audio, messaging, and URLs content across over 300 WhatsApp public groups daily.

• WhatsApp

• Media
• Fight disinformation
• Media and social media analysis

Tu empresa en WhatsApp (Facebook, Instagram, …)

• WhatsApp

• Bots
• Govtech vendors
• Social impact design firms

WhatsApp, chatbots, and other chat-based development and social good products

• WhatsApp

• Bots
• Chat and messaging

211CHECK is a fact-checking and information verification platform that works on countering misinformation and disinformation in South Sudan.

• WhatsApp
• Facebook
• workshops

• Media
• Fight disinformation
• Factchecking

Change the face of social impact engagement globally

• maternal health
• WhatsApp
• Good health and well-being

• The Tech
• Emerging tech
• Bots

A Civic Platform To Drive Positive Change In Africa

• WhatsApp

• Engagement tech
• Communicating with the government
• Issue reporting

Amandla.mobi is a platform that aims to "turn every cellphone in South Africa into a democracy tool" by using Whatsapp, SMS, USSD, Web and social networking to run multi-issue and multilingual campaigns so that people can connect and call for accountability on various matters.

• WhatsApp

• The Tech
• Advocacy tech
• Petitions

For this first phase of our program, WhatsApp is commissioning a competitive set of awards to researchers interested in exploring issues that are related to misinformation on WhatsApp.

• research
• WhatsApp

• The Tech
• The People
• Media

HeLawyer provides legal information and access to lawyers through an Android application, SMS, phone call and Whatsapp.

• apps
• WhatsApp

• The Tech
• Adjacent Fields
• Emerging tech

The chatbots are easily accessed via Whatsapp, Messenger and webchat for smartphones and via SMS for feature phones.

• WhatsApp
• COVID-19
• Good health and well-being

• Bots
• COVID Engagement Projects