The Tech / Govtech / Bureaucracy tech

Bureaucracy tech

Tech designed to improve the general functioning of government and citizens' basic interactions with government services.

"Based on a new survey by CivicPlus involving 16,000 Americans, a direct link between technology and resident satisfaction has been identified, largely driven by the convenience of accessing resident services through technology. More precisely, residents residing in technology-forward communities tend to be more active civic participants, as government software applications place the potential for a stronger community in the hands of the people." - Govtech Magazine

Showing 50 of 95 items
CivCheck
civcheck.ai

CivCheck

CivCheck's Guided AI Plan ReviewTM (GPR) platform is the first-of-its-kind guided plan review and code compliance education software that speeds up permitting for applicants and city reviewers.

Chicago, IL
Govtech, Bureaucracy tech, Permitting
BärGPT
baergpt.berlin

BärGPT

The goal: to support administrative staff in their daily work with smart AI features and to make routine tasks more efficient.

CityLAB Berlin
since 2025
Artificial Intelligence, Govtech, Bureaucracy tech
laserfiche.com

Laserfiche

AI-enabled document management and automation.

Long Beach, CA
Govtech, Govtech vendors, Bureaucracy tech
DigiLocker
digilocker.gov.in

DigiLocker

An Initiative Towards Paperless Governance

since 2015
Govtech, Bureaucracy tech
AI and Government Workers: Use Cases in Public Administration
rooseveltinstitute.org/publications/ai-and-government-workers/?utm_source=Roosevelt+Institute&utm_campaign=91385eeb44-Rundown_2025_07_18&utm_medium=email&utm_term=0_-205acaa0f3-530350712&utm_source=Burnes+Center+List&utm_campaign=679690b19a-RSS_EMAIL_CAMPAIGN&utm_medium=email&utm_term=0_8331c04252-44815c7f8e-683651584#h4.2.1

AI and Government Workers: Use Cases in Public Administration

This report scans the landscape of AI use in the public sector at the state and local level, evaluating its benefits and harms through the examples of chatbots and automated tools that transcribe audi...

since 2025
Artificial Intelligence, Govtech, Bureaucracy tech
reports, labor
Gobierno Abierto Bogotá Android app
play.google.com/store/apps/details?id=com.supercade

Gobierno Abierto Bogotá Android app

Official government app with 1.9 stars from over 1,000 reviews

Bogotá
Govtech, Bureaucracy tech
apps, city
Chatíco
bogota.gov.co/mi-ciudad/gobierno/acceder-servicios-distritales-en-bogota-con-el-asistente-chatico

Chatíco

Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá

Bogotá
since 2025
Communicating with the government, Bots, AI Constituent Service
WhatsApp
Governing in the Age of AI: Reimagining Local Government
institute.global/insights/politics-and-governance/governing-in-the-age-of-ai-reimagining-local-government?utm_source=substack&utm_medium=email

Governing in the Age of AI: Reimagining Local Government

In this paper, we examine how AI could help reimagine local government.

since 2025
Govtech, Artificial Intelligence, Reports
reports, local
FormSG
form.gov.sg

FormSG

FormSG is a form builder tool that enables public officers to instantly create customisable forms with zero code or cost, to safely collect classified and sensitive data.

Singapore 🇸🇬
Govtech, Bureaucracy tech, Forms
Pair
pair.gov.sg

Pair

Empowering Singapore's public officers with AI

Singapore 🇸🇬
Artificial Intelligence, Govtech, Bureaucracy tech
Gov-X
play.google.com/store/apps/details?id=la.gov.govx&hl=pt_PT

Gov-X

"We wanted to make it a one-stop digital platform, integrating all the essential public services across ministries… with one application, citizens can access several services online, which modernises...

Laos, the People's Democratic Republic of 🇱🇦
since 2023
Govtech, Bureaucracy tech, Service delivery
apps
Magic Notes
magicnotes.ai

Magic Notes

Transform social workers' productivity with AI

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Case management, Govtech, Bureaucracy tech
commercial
How AI Can Cut Through Bureaucracy, Boost Efficiency, and Build Trust in Government
web-assets.bcg.com/aa/9d/3514306145d481bcd72959045f13/how-ai-can-cut-through-bureaucracy-may-2025.pdf?utm_source=substack&utm_medium=email

How AI Can Cut Through Bureaucracy, Boost Efficiency, and Build Trust in Government

Boston Consulting Group report

Boston
since 2025
Artificial Intelligence, Govtech, Bureaucracy tech
reports
Crowdapps
hello.crowdapps.net/index

Crowdapps

Web apps and solutions for Municipalities & Regions

El. Benizeloy 82, Moschato 183 45
Govtech, Bureaucracy tech, Connectivity
apps, city
Open Administration
open-administration.de

Open Administration

Der Open Source Hostinganbieter

Thuringia, Germany
General purpose open source tools, Bureaucracy tech
Colab
colab.com.br

Colab

Com o Colab, os cidadãos podem participar ativamente das decisões da cidade, acessar os serviços da prefeitura, contribuir com ideias, reportar demandas e votar em questões cruciais para suas comunida...

São Paulo
since 2013
Engagement tech, Digital participation platforms, Participatory democracy
apps, WhatsApp
GOV.BR
gov.br/pt-br

GOV.BR

Serviços e Informações do Brasil

Brasília - Brasilia, Federal District, Brazil
Govtech, Bureaucracy tech
Brazil (federal government)
Papers, Please
papersplea.se

Papers, Please

“The concept was inspired by frequent trips through airport immigration and the realization that inspecting documents in a game setting might be fun"

since 2013
Games and gamification, Bureaucracy tech, Media
immigration
Local Minutes
localminutes.org

Local Minutes

A chatbot AI that has access to millions of pages of municipal documents from small towns throughout Vermont.

Vermont
Artificial Intelligence, Access to laws, Bureaucracy tech
local
i.AI and NHS England Collaboration Charter
ai.gov.uk/projects/nhs-collaboration

i.AI and NHS England Collaboration Charter

The Incubator for Artificial Intelligence (i.AI), an innovative team of technical experts at the heart of government, and NHS England (NHSE) have signed a first-of-a-kind Collaboration Charter to supp...

10 Downing Street
since 2024
Govtech, Artificial Intelligence, Bureaucracy tech
Good health and well-being, United Kingdom (government)
Scout (GOV.UK)
ai.gov.uk/projects/scout

Scout (GOV.UK)

An AI-powered tool that improves government major project delivery by automatically analysing thousands of documents to help detect problems earlier, enabling timely interventions that keep critical p...

10 Downing Street
Govtech, Bureaucracy tech, Artificial Intelligence
United Kingdom (government)
Humphrey
gov.uk/government/news/shake-up-of-tech-and-ai-usage-across-nhs-and-other-public-services-to-deliver-plan-for-change

Humphrey

A package of tools to speed up the work of civil servants and make them deliver ministerial plans more quickly.

10 Downing Street
Govtech, Artificial Intelligence, Bureaucracy tech
United Kingdom (government)
GovOS
govos.com

GovOS

GovOS is a leading provider of government software solutions in the United States.

Austin, TX
since 2009
Govtech, Govtech vendors, Bureaucracy tech
Govtech 100
OpenTrainTicketing
opentrainticketing.com

OpenTrainTicketing

Digital Ticketing made simple for railways.

Germany (Deutschland) 🇩🇪
since 2024
Govtech, Bureaucracy tech, Payments
mobility, rail, Prototype Fund
Albert
github.com/etalab-ia/albert-api

Albert

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

France 🇫🇷
Artificial Intelligence, Bureaucracy tech, Govtech
Digital Public Infrastructure Map
dpimap.org

Digital Public Infrastructure Map

Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.

55-56 Russell Square, Bloomsbury, London WC1B 4HP, UK
since 2024
Govtech, Digital Public Infrastructure, Payments
2022 Inventory of Washington State Automated Decision-making Systems
view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwatech.wa.gov%2Fsites%2Fdefault%2Ffiles%2F2023-12%2FADS%25202022%2520Inventory%2520for%2520Posting.xlsx&wdOrigin=BROWSELINK

2022 Inventory of Washington State Automated Decision-making Systems

30 ADS govtech applications in Washington state

Washington state
since 2022
Automated Decision-making Systems (ADS), Govtech, Bureaucracy tech
PolicyAI
pnnl.gov/projects/policyai

PolicyAI

Democratizing artificial intelligence for improving permitting outcomes and efficiency

Artificial Intelligence, Bureaucracy tech, Permitting
Affordable and clean energy
AI for bureaucratic productivity: Measuring the potential of AI to help automate 143 million UK government transactions
arxiv.org/abs/2403.14712

AI for bureaucratic productivity: Measuring the potential of AI to help automate 143 million UK government transactions

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex r...

Artificial Intelligence, Bureaucracy tech, Govtech
GovWell
govwelltech.com

GovWell

GovWell’s mission is to build modern software products to help government serve communities better.

New York City (NYC / New York, NY)
since 2023
Govtech, Bureaucracy tech, Permitting
California's Department of Motor Vehicles (DMV) car titles blockchain
reuters.com/technology/california-dmv-puts-42-million-car-titles-blockchain-fight-fraud-2024-07-30

California's Department of Motor Vehicles (DMV) car titles blockchain

California's DMV has digitized 42 million car titles using blockchain technology to detect fraud and streamline the title transfer process, enabling residents to claim vehicle titles through a mobile...

California
Blockchain, Govtech, Bureaucracy tech
Juvare
juvare.com

Juvare

Govtech vendor offering emergency services and elections management tech among other solutions

Govtech, Bureaucracy tech, Emergency services
Asegura tu Derecho
aseguratuderecho.pe

Asegura tu Derecho

Asegura tu Derecho es una herramienta web que permite revisar información en un lenguaje accesible y elaborar el documento que se necesita presentar ante la Superintendencia Nacional de Salud (SuSalud...

Lima, Peru
since 2021
Forms, Bureaucracy tech, Access social benefits
Good health and well-being
NJ AI Assistant
nj.gov/governor/news/news/562024/approved/20240703a.shtml

NJ AI Assistant

Govtech, Artificial Intelligence, Bureaucracy tech
ACR Editor
acreditor.section508.gov

ACR Editor

This web editor helps evaluators build Accessibility Conformance Reports in the US OpenACR format

United States of America 🇺🇸
since 2024
Assistive and Accessible Tech, Bureaucracy tech, Govtech
United States (federal government)
Bürokratt
ria.ee/en/state-information-system/personal-services/burokratt

Bürokratt

Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.

Estonia (Eesti Vabariik) 🇪🇪
Bots, Govtech, Bureaucracy tech
Forms Camp
ncsc.org/consulting-and-research/areas-of-expertise/access-to-justice/forms-camp/forms-camp-2024?mc_cid=cba932ff6c

Forms Camp

NCSC staff will provide intensive training and technical assistance to help courts revise one form or a small set of forms to improve plain language and readability. Your court will identify one form,...

The People, Meet the others, In-person meetings
StuFiS
stufis.de

StuFiS

Open source financial management software for organizations (Die Finanzverwaltungssoftware)

Thuringia, Germany
Nonprofit tech, Bureaucracy tech, Community-building resources
students, Prototype Fund
ZamPortal
zamportal.gov.zm

ZamPortal

One-Stop Shop for All Public Services in Zambia

Zambia 🇿🇲
Govtech, Bureaucracy tech
apps
MyCity Chatbot
nyc-business.nyc.gov/nycbusiness

MyCity Chatbot

NYC's Business Services Chatbot which "uses Microsoft's Azure AI services to provide information in response to questions you have about starting or operating your business" in ten+ languages

New York City (NYC / New York, NY)
Bots, Artificial Intelligence, Bureaucracy tech
city, Decent work and economic growth, Sustainable cities and communities
OpenSky
openskydata.com

OpenSky

Delivering results for Enterprise & Government for 20+ years - through Data, Process Automation and AI expertise, driven by continuous innovation.

Ireland (Éire) 🇮🇪
Govtech, Bureaucracy tech, Artificial Intelligence
PagoPA S.p.A.
pagopa.it/it

PagoPA S.p.A.

Manages Italy's public services app and electronic payments platform

Rome
Govtech, Bureaucracy tech, Payments
Digital Policy Guide
digitalpolicy.us

Digital Policy Guide

A Digital Servant's Guide to U.S. Federal Information Technology Law and Policy

United States of America 🇺🇸
Govtech, Building inside government, Bureaucracy tech
إدارتي (My Department)
idaraty.tn

إدارتي (My Department)

تعامل بثقة مع كل الإدارات في تونس 🇹🇳 ("Deal confidently with all departments in Tunisia")

Tunisia (Tunis) 🇹🇳
Govtech, Bureaucracy tech
Polimorphic
polimorphic.com

Polimorphic

Polimorphic is the first Constituent Relationship Management (CRM) software specifically built for local governments.

San Francisco
Artificial Intelligence, Natural Language Processing, Govtech
POPVOX Foundation
popvox.org

POPVOX Foundation

POPVOX Foundation works to inform and empower people and make government work better for everyone.

United States of America 🇺🇸
Govtech, Engagement tech, Bureaucracy tech
Kyiv Digital app
gioc.kyivcity.gov.ua/news

Kyiv Digital app

Digitized the city's services, including e-petition tool, and "adapted them to conditions under martial law"

Kyiv
Govtech, Bureaucracy tech, Disaster response and humanitarian tech
Ukraine, apps
Barrier-Free Communication Bratislava
bratislava.sk/en/social-services-and-housing/social-services/barrier-free-communication

Barrier-Free Communication Bratislava

The Barrier-Free Communication service allows citizens with specific needs to communicate with the city in a form that is comprehensible to them.

Bratislava
Assistive and Accessible Tech, Govtech, Bureaucracy tech
FedNow
fednow.org

FedNow

"FedNow is a service developed by the Federal Reserve for depository institutions in the United States. It will enable individuals and businesses to send and receive instant payments. Banks will be ab...

United States of America 🇺🇸
Govtech, Payments, Bureaucracy tech
ApplyWorks
societyworks.org/services/licensing

ApplyWorks

Easy and secure location based applications and payment services for councils.

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Govtech, Bureaucracy tech, Payments
local
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