User research groups
Introduced in 2014 by Daniel X. O'Neil and the Smart Chicago Collaborative, 'Civic User Testing Groups' pay members of the public to advise people building tech. This helps ensure that the tech is informed by more representative feedback and lived experiences. A variation of that model is doing similar paid public engagement to inform policy.
Participant Advisory Council
Learn how to bolster your user research and design more effective services by forming a participant advisory council.
Fable
Fable is digital accessibility, powered by people with disabilities
PLATO Testing
Changing our world by building a stronger, more inclusive technology workforce
CivicSpace (New America)
CivicSpace focuses on building better feedback loops between residents and policymakers to build policies that improve racial and economic equity in Illinois.
Data Driven Detroit CUTGroup
We are looking for a diverse group of residents in the city of Detroit to participate in the testing of civic apps/websites! Sign up for the Civic User Testing Group (CUTGroup) now and tell your frien...
IncluCity Calgary
Calgary's First Inclusive Usability Testing Service
Secure Usability and Accessibility Lab at Open Tech Fund
OTF’s Secure Usability and Accessibility Lab offers secure usability and user-interface assistance to Internet freedom and digital security tools to help them recognise and solve usability challenges...
Design Insight Group
Where technologists and communities work together to explore and build new solutions for New Yorkers
The CUTgroup book
Civic User Testing Group as a New Model for UX Testing, Digital Skills Development, and Community Engagement in Civic Tech By Daniel X. O’Neil and the Smart Ch…
Gathering Residents to Improve Technology (GRIT)
Inclusive User Experience Research, Design, and Testing