UNHCR chatbots

To help build a better future for refugees, UNHCR’s chat services suit their preferences, meet their needs, and safeguard their data
Active

Parent organization:

UNHCR

UNHCR chatbots
Org. type: Multilateral institution
Project type: Tool or platform

Evidence of impact:

  • 20 The total number of WhatsApp chat lines; 75,000+ Number of total users; 17 Number of nationalities served since the pilot launch (Source, 2024-06)
Last modified: Jan 28, 2026 Added: Jun 19, 2024
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