Evaluate impact
Demonstrating impact in the civic tech field can be hard. In this section of the guide, you will find tools that can be used by governments, organizations and communities to track performance, collect data and manage impact. In addition to resources for building monitoring and evaluating systems, you can explore databases to analyze public policy or researches on how entities and nonprofits that use tech and data are generating positive effects.
Digital Democracy Score (DDS)
The tool uses survey questions to calculate a series of digital democracy scores, visualises the results, and provides tailored recommendations.
ADL AI Index
The ADL AI Index evaluates leading large language models (LLMs) on their ability to detect and counter antisemitic and extremist tropes and narratives.
Ambitious Impact
The AIM ecosystem consists of multiple cost-covered programs, designed to fill crucial gaps in the broader philanthropic ecosystem
How to Launch a High-Impact Foundation
This book is for anyone who wants to understand how to be an impactful grantmaker.
How to Launch a High-Impact Nonprofit
In How to Launch a High-Impact Nonprofit, a team of experts who themselves have helped launch 18 evidence-based charities (and counting) break down what it really takes to build impactful organization...
What Have Unions Done For Us
Recent victories and wins by labour unions across various sectors
Durably reducing transphobia: A field experiment on door-to-door canvassing
Durably reducing transphobia: A field experiment on door-to-door canvassing
Open Budget Survey
First launched in 2006, the Open Budget Survey is the world’s only independent, comparative, and fact-based research instrument to measure these essential aspects of governance and accountability: Par...
CIVICUS Monitor
Our interactive world map allows you to access live updates from civil society around the world, track threats to civil society and learn about the ways in which our right to participate is being real...
When Aid Fades: Impacts and Pathways for the Global Democracy Ecosystem
This report assesses the impact of the foreign aid cuts on the global democracy ecosystem.
Equitable Evaluation Initiative (EEI)
We are exploring, co-creating, and advancing a new frame for evaluative thinking in philanthropy.
The identity of Colombian Digital ID (Cédula Digital)
We analyzed the case of the Colombian digital ID app (“Cédula Digital”) during the second half of 2024 and early 2025. Very little is known about its functionality, and public information about how it...
Defining and evaluating political bias in LLMs
This post is the culmination of a months-long effort to translate principles into a measurable signal and develop an automated evaluation setup to continually track and improve objectivity over time.
UN Sustainable Development Goals
[A]n urgent call for action by all countries - developed and developing - in a global partnership
Nebraska's 2025 Civic Health Index
The Inscrutable Code? The Deficient Scrutiny Problem of Automated Government
This paper argues that automated decision-making in UK public administration lacks adequate scrutiny, and proposes regulatory safeguards through mandatory pre-deployment impact assessments and algorit...
Caltrans Performance Measurement System (PeMS)
PeMS is open-source software that is designed, developed, and maintained by Compiler LLC on behalf of Caltrans Traffic Operations.
AI Safety Index
The Future of Life Institute's AI Safety Index provides an independent assessment of seven leading AI companies' efforts to manage both immediate harms and catastrophic risks from advanced AI systems.
l'Observatoire citoyen des engagements municipaux
40 habitantes et habitants volontaires pour faire partie de l'Observatoire citoyen des engagements municipaux, ont évalué un par un, les 150 engagements de la mandature 2020-2026.
United Nations E-Government Knowledgebase (UN-EgovKB)
The United Nations E-Government Knowledgebase (UN-EgovKB) is a benchmarking tool that provides a comparative assessment of the e-government development of UN Member States.
Democracy Levels
A shared language for democratic AI
Government AI Landscape Assessment
Most states are navigating early or developing phases in these categories, building foundational capabilities while defining governance structures and strategic direction. But a few have emerged as na...
Good Work Algorithmic Impact Assessment
Supported by the UK Information Commissioner’s Office (ICO) Grants Programme, this guidance is designed to help employers and engineers to involve workers and their representatives in the design, deve...
ohsomeNow Stats
ohsomeNow Stats is being developed and provided by HeiGIT (Heidelberg Institute for Geoinformation Technology) and offers up-to-date and global scale overview statistics on mapping activity in OpenStr...
No Kings Day protests unofficial attendance crowdsourcing
Google Sheet aggregating attendance estimates at hundreds of No Kings Day protests in the US and beyond in 2025
Global Youth Participation Index
The GYPI is the first global tool that tracks and compares youth political participation in over 130 countries, measuring indicators like electoral inclusion, civic engagement, youth representation in...
No Royal Road: Finding and Following the Natural Pathways in Advocacy Evaluation
This brief proposes adjustments for how we think about and approach advocacy monitoring, evaluation, and learning.
Exploring a Career in Evaluation & Learning
Data Umbrella's practical introduction to the field of program evaluation
Zeno
AI Evaluation Made Easy
Consult Evaluation: Scottish Government’s Non-surgical cosmetic procedures consultation
"Consult was generally good at identifying the themes in a given consultation response."
Deliberative Approaches to Inclusive Governance
From world-leading experts in deliberative democracy, civic technology, and AI governance we introduce a seven-part essay series exploring how deliberative democratic processes like citizen’s assembli...
Impacts of Participatory Budgeting
This resource highlights 19 key findings on the short- and long-term impacts of participatory budgeting on people, communities, and governments.
SAAFE DelibTech
Human-centred principles for the design and implementation of deliberative technologies
The Impact Map
The Impact Map provides timely data—as it becomes available—on policy, funding, and workforce changes and their localized effect. This tool is currently in beta and will continue evolving, so you may...
Lukim Gather
How do we ensure that community data from Papua New Guinea’s protected areas is reported and heard?
Generative AI Accountability Indicators (GAIA)
Soon Ranking Digital Rights will release the Generative AI Accountability Scorecard, evaluating major consumer-facing generative AI services’ respect for the human rights to privacy, non-discriminatio...
Digital Good Index
The Digital Good Network will produce a Digital Good Index which can be used to evaluate digital innovations to ensure good societal outcomes.
DigiAdGood
DigiAdGood seeks to create new digital advertising principles and measurement frameworks that go beyond this and better align human and business goals.
The 2022 Ranking Digital Rights Telco Giants Scorecard
Ranking Digital Rights's inaugural Telco Giants Scorecard reveals that telecom companies, despite being gatekeepers of the internet for most of the world, are less transparent overall and more suscept...
GitLab Foundation Learning for Action Fund
The GitLab Foundation launched the Learning for Action Fund in June 2024 to alleviate these problems and increase our grantees’ capacity to deepen their impact measurement, learning, and feedback work...
Democratic AI is Possible. The Democracy Levels Framework Shows How It Might Work
In this paper, building on insights from the theory and practice of deliberative democracy, we provide a "Democracy Levels" framework for evaluating the degree to which decisions in a given domain are...
E-Government Development Index
The E-Government Development Index presents the state of E-Government Development of the United Nations Member States.
E-Participation Index (EPI)
A country’s EPI reflects the e-participation mechanisms that are deployed by the government as compared to all other countries.
Fonselp
We are a non-profit organization that has created the ideal platform, a SFRM (Sustainability Flow Relationship Manager), to donate, make responsible purchases, measure the impact of your teams, and co...
Civic Information Index
The Civic Information Index uses data to map drivers of engaged, informed, equitable, and healthy communities nationwide.
Africa Open Parliament Index (OPI)
The Index will enable civil society to work together with national and regional parliaments to identify systemic challenges to achieving parliamentary openness and to co-create reforms that will stren...
Pitfalls of Aiming to Empower the Bottom from the Top: The Case of Philippine Participatory Budgeting
Paper by Joy Aceron, 2019. This paper explains why and how a reform program that opened up spaces for participatory budgeting was ultimately unable to result in pro-citizen power shifts that transform...
Accountability Research Center (ARC)
Accountability Research Center bridges research and frontline perspectives to learn from ideas, institutions, and actors that advance strategies to improve public and corporate accountability. Learn m...
GOV.UK Service Standard Reports
Assessments of government programs provided by the Central Digital and Data Office
GovTech Maturity Index (GTMI)
The GovTech Maturity Index (GTMI) was developed as part of the GovTech Initiative to introduce a measure of GovTech maturity in four focus areas — supporting core government systems, enhancing service...