GovTech Maturity Index (GTMI)

Constructed for 198 economies, the GTMI is the most comprehensive measure of digital transformation in the public sector. The GTMI is not intended to create a ranking or assess a country’s readiness for or performance of GovTech; rather, it is intended to complement existing tools and diagnostics by providing a baseline and benchmark for GovTech maturity and identifying areas for improvement. The 2022 version of the GTMI is the simple average of the normalized scores of four components:   CGSI: The Core Government Systems Index (17 indicators) captures the key aspects of a whole-of-government approach, including government cloud, interoperability framework and other platforms. PSDI: The Public Service Delivery Index (9 indicators) measures the maturity of online public service portals, with a focus on citizen centric design and universal accessibility. DCEI: The Digital Citizen Engagement Index (6 indicators) measures aspects of public participation platforms, citizen feedback mechanisms, open data, and open government portals. GTEI: The GovTech Enablers Index (16 indicators) captures strategy, institutions, laws, and regulations, as well as digital skills, and innovation policies and programs, to foster GovTech.