The Tech / Govtech

Govtech

In the Civic Tech Field Guide, we primarily focus on examples of govtech that seek to improve society to make it more just and democratic, not just more digital or efficient. We recognize that this is a subjective, values-based perspective of govtech. There is a much larger government IT industry that exceeds this focus.

Showing 50 of 853 items
E-Government Development Index
publicadministration.un.org/egovkb/en-us/About/Overview/-E-Government-Development-Index

E-Government Development Index

The E-Government Development Index presents the state of E-Government Development of the United Nations Member States.

Evaluate impact, Digital transformation, Govtech
United Nations
E-Participation Index (EPI)
publicadministration.un.org/egovkb/en-us/About/Overview/E-Participation-Index

E-Participation Index (EPI)

A country’s EPI reflects the e-participation mechanisms that are deployed by the government as compared to all other countries.

since 2003
Evaluate impact, Govtech, Participatory democracy
United Nations
The How We Need Now: A Capacity Agenda For 2025 And Beyond
niskanencenter.org/wp-content/uploads/2024/12/Niskanen-State-Capacity-Paper_-Jen-Pahlka-and-Andrew-Greenway-2.pdf

The How We Need Now: A Capacity Agenda For 2025 And Beyond

By Jennifer Pahlka and Andrew Greenway for the Niskanen Center

United States of America 🇺🇸
Govtech, Reports, Internal government tech capacity
reports
GovFresh
govfresh.com

GovFresh

GovFresh is a media and innovation lab working at the intersection of design, technology and government.

California
Govtech, Design
Proudly Serving
proudlyservingbook.com

Proudly Serving

A guide to public service in the digital age

United States of America 🇺🇸
since 2021
Books, Learn about civic tech, Govtech
books
Open Government Partnership Asia and the Pacific
ogpasiapacific.org

Open Government Partnership Asia and the Pacific

Washington, DC
Meet the others, Conferences, In-person meetings
UrbanistAI
site.urbanistai.com

UrbanistAI

The platform to reimagine the future of our cities.

Europe
since 2023
Artificial Intelligence, Engagement tech, Urban planning
city, apps, Sustainable cities and communities
GovOS
govos.com

GovOS

GovOS is a leading provider of government software solutions in the United States.

Austin, TX
since 2009
Govtech, Govtech vendors, Bureaucracy tech
Govtech 100
OpenCities
granicus.com/product/opencities

OpenCities

United States of America 🇺🇸
Website builder, Govtech
International Conference on Theory and Practice of Electronic Governance (ICEGOV)
unu.edu/egov/icegov-series

International Conference on Theory and Practice of Electronic Governance (ICEGOV)

It was conceived in 2007 as an annual gathering to bring together academia, governments, international organisations, civil society, and industry to share the latest insights and experiences in the th...

Guimarães, Portugal
since 2007
Meet the others, In-person meetings, Conferences
United Nations University Operating Unit on Policy-driven Electronic Governance (UNU-EGOV)
unu.edu/egov

United Nations University Operating Unit on Policy-driven Electronic Governance (UNU-EGOV)

As a forward-thinking policy-oriented entity, we lead innovation, actively exploring and advocating emerging technologies to transform public service delivery on a worldwide scale.

Guimarães, Portugal
since 2014
Govtech, Civil society research outfits, Participatory democracy
United Nations
EGOV Repositories
unu-egov.org/repositories

EGOV Repositories

Discover the United Nations University EGOV's repository platform, a centralized hub of specialized repositories tackling global challenges.

Guimarães, Portugal
Civic tech catalogs, Govtech, Disaster response and humanitarian tech
More and Better! Diversifying electronic participation mechanisms and improving the online services offered by Portuguese municipalities
collections.unu.edu/view/UNU:10032

More and Better! Diversifying electronic participation mechanisms and improving the online services offered by Portuguese municipalities

The 2023 edition of the “IPIC – Portuguese Municipal Councils’ Online Presence Index” series of studies presents the results of the evaluation of Portuguese municipal councils’ websites.

Guimarães, Portugal
Report cards and audits, Govtech, Peer-reviewed research
city, Sustainable cities and communities
European Public Sector Award (EPSA)
eipa.eu/epsa

European Public Sector Award (EPSA)

EPSA – the European Public Sector Award – is a Europe-wide award scheme for public sector entities at all levels of government which has been organised every two years since 2009 by the European Insti...

Maastricht
since 2009
Awards and prizes, Govtech, Supporting public sector from outside government
Portugal Digital Fellowship at United Nations University
unu.edu/egov/un-portugal-digital-fellowship

Portugal Digital Fellowship at United Nations University

The envisaged participants of this Capacity Building Programme are high-level officials from developing countries.

Guimarães, Portugal
Govtech, Digital transformation, Fellowships
United Nations, Peace, justice, and strong institutions
Digital Government Assessment Programme
unu.edu/egov/project/digital-government-assessment-programme

Digital Government Assessment Programme

This project aims to conduct a comprehensive study of the relevant and available literature and present research findings that will assist the Digital Government Authority (DGA) in enhancing the onlin...

Guimarães, Portugal
since 2023
Civil society research outfits, Digital transformation, Govtech
Landscape Scan of Digital Public Goods Use in Government
beeckcenter.georgetown.edu/report/landscape-scan-of-digital-public-goods-use-in-government

Landscape Scan of Digital Public Goods Use in Government

Landscape Scan of Digital Public Goods Use in Government

The George Washington University, I Street Northwest, Washington, DC
Digital Public Infrastructure, Govtech, Reports
Stotles
stotles.com

Stotles

Build more qualified public sector pipeline.

London
Govtech vendors, Govtech, Procurement
Tussell for Gov
tussell.com/gov?hsCtaTracking=ea6ca000-a988-4417-9364-8cb083f3a648%7C3227221c-53c9-4371-b96e-1ca5c3315fcb

Tussell for Gov

Tussell's market intelligence platform provides the data-led insights you need to make better procurement decisions, drive value-for-money, and promote social value.

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Govtech, Procurement
Tussell
tussell.com

Tussell

Get essential insights into opportunities, accounts and competitors with the all-in-one UK public sector market intelligence platform for business development professionals

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Govtech vendors, Govtech, Procurement
Digital Infrastructure for Governance and Inclusive Transformation (DIGIT)
core.digit.org

Digital Infrastructure for Governance and Inclusive Transformation (DIGIT)

Digital Infrastructure for Governance and Inclusive Transformation (DIGIT) is an open-source, scalable, interoperable platform for responsive public service delivery and good governance.

Bengaluru
Govtech, Digital Public Infrastructure, Service delivery
eGov Foundation
egov.org.in

eGov Foundation

Bengaluru
Govtech
sanjoseca.gov/your-government/departments-offices/information-technology/digital-privacy/data-usage-protocols-public-comment/public-comment-history

San José Data Usage Protocols & Public Comment initiative

Public Comment period for emerging place-based tech deployed in San José

San Jose, California
Govtech, Engagement tech, Emerging tech
city
Government AI Coalition
sanjoseca.gov/your-government/departments-offices/information-technology/ai-reviews-algorithm-register/govai-coalition

Government AI Coalition

The GovAI Coalition went public...publishing a set of deliverables any organization could use to help jumpstart their agency with responsible AI practices.

San Jose, California
since 2023
Govtech, Artificial Intelligence, Partner networks and coalitions
San José AI Reviews & Inventory
sanjoseca.gov/your-government/departments-offices/information-technology/digital-privacy/ai-reviews-algorithm-register

San José AI Reviews & Inventory

An AI Inventory is an important transparency mechanism that enables the City of San José to meaningfully communicate the AI systems that it uses to its residents. In January 2023, the DPO began mainta...

San Jose, California
since 2023
Registers of government AI, Artificial Intelligence, Govtech
Localret
localret.cat

Localret

Localret és el consorci local format per les administracions locals de Catalunya per acompanyar els municipis en la seva transformació digital

Barcelona
Partner networks and coalitions, Govtech, Digital transformation
city, Sustainable cities and communities
eID
ec.europa.eu/digital-building-blocks/sites/display/DIGITAL/eID

eID

EU: Offers digital services capable of electronically identifying users from all across Europe.

Belgium (België / Belgique / Belgien) 🇧🇪
Identity, Govtech, Official digital identity systems
Software Público no Governo Digital Brasil
gov.br/governodigital/pt-br/plataformas-e-servicos-digitais/software-publico

Software Público no Governo Digital Brasil

O Software Público Brasileiro é um tipo específico de software livre que atende às necessidades de modernização da administração pública de qualquer dos Poderes da União, dos Estados, do Distrito Fede...

Brasília - Brasilia, Federal District, Brazil
since 2007
Govtech, Civic tech catalogs, Procurement
Brazil (federal government)
Governo Digital Brasil
gov.br/governodigital/pt-br

Governo Digital Brasil

Ministério da Gestão e da Inovação em Serviços Públicos

Brazil (Brasil) 🇧🇷
Govtech, Digital transformation
Brazil (federal government)
The UK's National Programme for IT
pubmed.ncbi.nlm.nih.gov/28166675

The UK's National Programme for IT

[A]n ambitious programme launched in 2002 with an initial budget of some £6.2 billion. It attempted to implement a top-down digitization of healthcare in England's National Health Service (NHS)

United Kingdom of Great Britain and Northern Ireland 🇬🇧
since 2002
Graveyard, Govtech, Digital transformation
Good health and well-being
OpenTrainTicketing
opentrainticketing.com

OpenTrainTicketing

Digital Ticketing made simple for railways.

Germany (Deutschland) 🇩🇪
since 2024
Govtech, Bureaucracy tech, Payments
mobility, rail, Prototype Fund
GOV.UK Service Standard Reports
gov.uk/service-standard-reports

GOV.UK Service Standard Reports

Assessments of government programs provided by the Central Digital and Data Office

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Govtech, Evaluate impact
United Kingdom (government)
Albert
github.com/etalab-ia/albert-api

Albert

Starting in 2024, Albert will be tested at local public service counters — Maisons France services — to help users with their paperwork.

France 🇫🇷
Artificial Intelligence, Bureaucracy tech, Govtech
Caddy (Gov.UK)
ai.gov.uk/projects/caddy

Caddy (Gov.UK)

Caddy is an AI powered co-pilot for customer service functions everywhere.

10 Downing Street
since 2024
Artificial Intelligence, Communicating with the government, AI Constituent Service
United Kingdom (government)
ncsl.org/cls/legislative-use-of-artificial-intelligence-2024-survey

Legislative Use of Artificial Intelligence 2024 Survey

In Spring 2024, NCSL surveyed eight legislative staffing groups about their use of generative artificial intelligence (AI) tools for legislative work.

since 2024
Artificial Intelligence, Govtech, Parliamentary and legislative tech
state
AI.gov
ai.gov

AI.gov

US federal website launched by the Biden Administration

1600 Pennsylvania Avenue Northwest, Washington, DC
Artificial Intelligence, Govtech, Policy explainers
United States (federal government)
National AI Talent Surge
ai.gov/apply

National AI Talent Surge

The US federal government is rapidly hiring talent to build and govern AI to fulfill the priorities set forth by the Biden-Harris Administration.

1600 Pennsylvania Avenue Northwest, Washington, DC
Tech talent, Govtech, Artificial Intelligence
United States (federal government)
West Ham and Beckton GPT
westhamandbeckton.com/ChatGPT

West Ham and Beckton GPT

As well as the broad range of information that the regular AI uses, this modified version has been exposed to a specific set of policies and information to help unlock the power of AI for the new cons...

London
Artificial Intelligence, Policy, Engagement tech
local, ChatGPT
Holly
hollygov.com

Holly

Faster, market-informed hiring for govs

New York City (NYC / New York, NY)
since 2023
Govtech, Govtech vendors, Find a job or hire someone
OpenAI partnerships with US government
openai.com/global-affairs/openais-approach-to-ai-and-national-security

OpenAI partnerships with US government

Post outlining OpenAI's partnerships with DARPA, US AID, and US National Laboratories

Artificial Intelligence, Govtech, Public Private Partnerships
Digital Public Infrastructure Map
dpimap.org

Digital Public Infrastructure Map

Governments across the globe are on their way to building national-scale digital infrastructure. A comprehensive view of the state of DPI, however, is missing. The DPI Map addresses this.

55-56 Russell Square, Bloomsbury, London WC1B 4HP, UK
since 2024
Govtech, Digital Public Infrastructure, Payments
Broadband Consumer Labels
fcc.gov/broadbandlabels

Broadband Consumer Labels

Broadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet serv...

Washington, DC
Connectivity, Trustmarks, Govtech
United States (federal government)
Working for an MP (w4mp)
w4mp.org

Working for an MP (w4mp)

The Working for an MP website is a resource for anyone working for a British Member of Parliament or with an interest in how Parliament works.

Parliament Square, London, UK
since 2000
Govtech, Supporting public sector from outside government, Internal government tech capacity
The White House (u/whitehouse) on Reddit
reddit.com/user/whitehouse

The White House (u/whitehouse) on Reddit

The official Biden-Harris administration Reddit account, launched to provide updates on Hurricanes Milton and Helene

1600 Pennsylvania Avenue Northwest, Washington, DC
since 2024
Verified government accounts, Govtech, Communicating with the people
Reddit, hurricanes
2022 Inventory of Washington State Automated Decision-making Systems
view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwatech.wa.gov%2Fsites%2Fdefault%2Ffiles%2F2023-12%2FADS%25202022%2520Inventory%2520for%2520Posting.xlsx&wdOrigin=BROWSELINK

2022 Inventory of Washington State Automated Decision-making Systems

30 ADS govtech applications in Washington state

Washington state
since 2022
Automated Decision-making Systems (ADS), Govtech, Bureaucracy tech
USWDS + Tailwind
uswds-tailwind.com

USWDS + Tailwind

A modern rewrite that hopes to make it a bit easier for federal product teams to adopt, adapt, and extend the USWDS.

since 2024
Govtech, Build something, Building inside government
Global DPI Summit
globaldpisummit.org

Global DPI Summit

The Global DPI Summit, hosted in Cairo, Egypt, stands as a premier convening of stakeholders in the Digital Public Infrastructure (DPI) ecosystem, bringing together representatives from across the glo...

Cairo
Govtech, Digital Public Infrastructure, Conferences
Innovating public service delivery through Digital Public Goods and Open Source
academy.itu.int/training-courses/full-catalogue/innovating-public-service-delivery-through-digital-public-goods-and-open-source

Innovating public service delivery through Digital Public Goods and Open Source

Free online course at ITU Academy funded by the EU

Geneva, Switzerland
Govtech, Online courses, Learn about civic tech
United Nations, International Telecommunication Union (ITU)
GovTech Glossary
worldbank.org/en/programs/govtech/gtmi/gtmi-glossary

GovTech Glossary

GovTech Glossary contains definitions of key terms, concepts, and acronyms commonly found in the GovTech Maturity Index (GTMI) online survey.

Washington, DC
Glossaries, Learn about civic tech, Govtech
GovTech Global Partnership (GTGP)
worldbank.org/en/programs/govtech/partners

GovTech Global Partnership (GTGP)

The World Bank's program to "support countries in adopting sound practices and solutions in GovTech, and to ensure a broad global partnership for effective exchange and transfer of knowledge and good...

Vienna
since 2019
Govtech, Foundation initiatives, Partner networks and coalitions
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