Bots
Autonomous or semi-autonomous chat agents that interact with people for the purpose of achieving a civic goal, like registering a vote or capturing citizen feedback.
See also:
- AI and Government Workers: Use Cases in Public Administration, by Samantha Shorey (2025)
- Public Interest AI talk by Said Haider on anti-discrimination chatbots
- Botwiki, "preserving examples of interesting and creative online bots, and providing tutorials and other resources to folks interested in making them."
- Eating Disorder Helpline to Replace Human Staff With AI Chatbot
Chatbot de Mala Espina
El Chatbot de Mala Espina es una herramienta de inteligencia artificial diseñada para enseñar a verificar noticias y datos y ayudar a combatir la desinformación.
Pro-Cure Bot
Your AI Assistant for Tracking Procurement Risks
Madison AI
The Madison AI™ platform unites your agency’s scattered data and systems into knowledge AI to research anything and draft staff reports/memos in minutes.
Global Fact-Check Bot
A pioneering AI platform that empowers fact-checkers and citizens worldwide to verify information accuracy with just a few clicks. Fighting misinformation across 50+ languages, powered by 60+ trusted...
IRC Anti-Trafficking Response
The Anti-Trafficking Response website, managed by the International Rescue Committee, is a global hub that raises awareness about human trafficking and provides educational resources and practical too...
Citibot
Building Multilanguage AI-Powered Chatbots to Foster Trust Between Governments and Residents
AI and Government Workers: Use Cases in Public Administration
This report scans the landscape of AI use in the public sector at the state and local level, evaluating its benefits and harms through the examples of chatbots and automated tools that transcribe audi...
Public Encounters and Government Chatbots: When Servers Talk to Citizens
This paper examines emerging experiences with chatbots in government interactions, with a focus on exploring what public administration practitioners and scholars should expect from chatbots in public...
WhatsApp on Decidim
A Decidim WhatsApp chatbot feature that allows people without an email address and/or low connectivity to participate in Decidim instances
FactBot by Snopes
Snopes is using an AI model combined with Snopes Archives to answer questions
StaffLink
An experimental tool with information relevant to the work of junior staff in the U.S. Congress.
Interoperability Test Bed AI assistant
The Interoperability Test Bed launches an online AI assistant, trained on its official documentation, to support test developers and users of its services.
BIMI
Chat with Nigeria's Fiscal and Public Finance Data Platform with Intelligence
Numainda
Explore Pakistan's rich legal and parliamentary heritage with our AI-powered chatbot.
Chatiico
Optimice sus chats y acelere las conversiones con chatico IA
Refined IT
Makers of Chatíco and other customer service chatbots
Chatíco
Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá
Pair Chat
Empowering officers with Pair Chat: higher quality work, faster decisions, and better citizen experiences.
Botakis
Intelligent Multichannel Agent tech platform for implementing and operating AI virtual assistants and chatbots
AccessAva
AI-powered chatbot facilitating access to health and social care information
AI71
We are building conversational AI assistants that can streamline access to public information, deliver empathetic support around-the-clock, and strengthen bonds between governments and people.
GANNET
GANNET is a Generative AI Initiative, offering AI-powered tools built to make knowledge and real-time information accessible to our community in a resource-efficient and ethical way.
Facebook Community Forums on AI
We partnered with Stanford’s Deliberative Democracy Lab and the Behavioral Insights Team on a Community Forum to discuss the principles that can be reflected in generative AI chatbots – and today, we’...
Tainan City Council Watchbot
Line chatbot to help people interact with and understand Tainan City Council data. Users can ask in Mandarin, Taiwanese, English or by voice.
Caddy (Gov.UK)
Caddy is an AI powered co-pilot for customer service functions everywhere.
Bots.law Chat Apps
Bots for Slack, Discord, Google Chat, and Microsoft Teams. You will tell these bots which cases to follow, and you'll get updates for those cases right in your chat app.
The Big Cases Bot
The Big Cases Bot follows the most important federal cases in the country
Doorknocking Training Bot
AI tool to train volunteers to knock doors for Labour in political campaigns
UK Electoral Commission Chatbot
Find information faster on the Electoral Commission website: Use our chatbot to do the searching for you
CitizenChat
AI-powered chatbot for citizen information
Telescope
a Discord bot for ethical, responsive digital ethnography
Bürokratt
Bürokratt enables citizens or users to use public and information services with virtual assistants through voice-based interaction.
GOV.UK Chat
The bot allows people to ask questions about government services and receive information on accessing student loans, benefits and legal questions.
Ask Sri
A chatbot that answers common questions about sexual health, contraception, relationships, human development, sexual behaviour and, society.
Chat for GenAI Accelerator '24
Helping organizations build transformative AI-enabled Chat Solutions to improve Education, Health, and Economic Mobility.
UNHCR chatbots
To help build a better future for refugees, UNHCR’s chat services suit their preferences, meet their needs, and safeguard their data
Voices of Venezuela
Voices of Venezuela (VOV) is committed to empowering Venezuelan migrants through innovative, AI-powered solutions and community-driven initiatives.
Chat for Impact
WhatsApp community hosted by turn.io
SAMbot
Our SAMbot project measures abusive content that candidates and political parties receive online during Canadian elections.
Rentervention
A service of the Law Center for Better Housing (LCBH), here to help Illinois tenants facing housing issues
Maru
Maru is a chatbot that helps you tackle online harassment
Humanitas AI
We’re reimagining the supply chain of social care for the new era.
ChatAlly
Your toolbox for self-hosted chat services
Tangible AI
We are on a mission to help the social sector organizations to scale their impact, increase their outreach and work smarter using artificial intelligence and chatbots, and smart automation.
Social Impact Chatbot Database
We have collected over 40 chatbot projects by nonprofits and social businesses around the world that help build a more just, equal and sustainable future.
Boti
El chatbot de la Ciudad Buenos Aires
SocorroBot
SocorroBot is an interactive guide designed to assist individuals in the process of reporting a missing person in Mexico.
MyCity Chatbot
NYC's Business Services Chatbot which "uses Microsoft's Azure AI services to provide information in response to questions you have about starting or operating your business" in ten+ languages
Farmer.CHAT
An AI Assistant by Gooey.AI and Digital Green to make vetted farmer knowledge accessible.
Plataforma de Articulación Comunitaria
Chat de Whatsaap diseñado para generar un proceso interactivo de rendición de cuentas basado en información pública y análisis de calidad sobre las principales reformas y las posturas de los actores p...