GOV.UK Chat

The bot allows people to ask questions about government services and receive information on accessing student loans, benefits and legal questions.
Active
In United Kingdom of Great Britain and Northern Ireland 🇬🇧

GOV.UK Chat is an AI-powered chat system we’ve built at the Government Digital Service (GDS). It’s a new way to interact with government, designed to make it easier for people to find what they need on GOV.UK. We want people to be able to ask questions as they would in everyday life; for example: “I’ve just had a baby, do you know what help I can get?”. The answer will bring together content from across government: in this example joining up the support offer from HMRC, DWP and the Department for Education, into a single, simple conversational answer.

Parent organization:

Government Digital Service UK

GOV.UK Chat
Org. type: Government / public sector
Project type: Tool or platform
Last modified: Jan 28, 2026 Added: Jul 10, 2024
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