San Francisco Public Voice Civic User Testing Program
By CivicMakers: The City [of SF] turned to CivicMakers to create a new program, Public Voice SF, that allows any San Francisco department or agency to connect to a diverse group of community members, collect real-time feedback, and use the input to improve City services.
CivicMakers led the demonstration program of Public Voice SF, which included initial design research, outreach and marketing, coordination with community-based organizations and local agencies, facilitation of the research sessions, and establishment of program baseline metrics, and program evaluation.
Parent organization:
Org. type:
For-profit business / social enterprise / B Corp
Project type:
Program
Categories:
User research, User research groups, Graveyard