Evaluate impact
Demonstrating impact in the civic tech field can be hard. In this section of the guide, you will find tools that can be used by governments, organizations and communities to track performance, collect data and manage impact. In addition to resources for building monitoring and evaluating systems, you can explore databases to analyze public policy or researches on how entities and nonprofits that use tech and data are generating positive effects.
The Impacts of Civic Tech Conference (TICTeC)
TICTeC is an annual milestone in the Civic Tech world, bringing together researchers, practitioners, and all those with an interest in how technology is changing the way we engage with society.
The Public Impact Observatory
The Public Impact Observatory Welcome to our Public Impact Observatory, a unique database of public policy case studies. Using our Public Impact Fundamentals we have analysed hundreds of examples of p...
Survey160
Survey 160 is a software-as-a-service tool which seeks to improve traditional polling by using SMS messaging to reach audiences who are not responsive to phone surveys and are underrepresented in exis...
Citizengage
Discover how citizens and governments are coming together around the world and how you can join them.
Internet Universality Indicators (ROAM-X)
A map of the Internet measuring its compliance with human Rights (R), evaluating its Openness (O) and Accessibility (A), and assessing the involvement of Multistakeholder actors (M) in its governance
Community Maturity Model
We developed the Community Maturity Model™ (CMM) to help organizations understand, plan for and assess the performance of community and social business initiatives.
Exploring New Modalities of Public Engagement
An Evaluation of Digital Gaming Platforms on Civic Capacity and Collective Action in the Boston Public School District
CO-Bologna
LABoratorio per la GOVernance dei beni comuni di Bologna
Norman Lear Center
Studying & Shaping the Impact of Entertainment & Media on Society
What Works Cities Certification
What Works Cities Certification Is The National Standard Of Excellence For Well-managed, Data-driven Local Government.
Who Benefits From Civic Technology? mySociety report
Variations in usage of civic tech across four core countries (US, UK, Kenya and South Africa) and the attitudes of users towards the platforms they are using.
Open Data Impact Map
A public database of organizations that use open data from around the world.
DoBigGood
When the path to social impact is unclear…we help you measure it
Impact.jor
O Impacto.Jor é uma iniciativa para medir o impacto do jornalismo na vida das pessoas, através de um software criado para reportar e agregar impactos.
Impact Management Project
Building consensus for how we measure and manage impact
Better Giving Studio
Making innovation in philanthropy easier.
Candid
Foundation Center and GuideStar are now Candid. "Candid gets you the information you need to do good."
SeeClickFix Report Card
Using 311 Data to Drive Change and Manage Performance
Digital Engagement Evaluation Team at World Bank
DEET undertakes a number of evaluation and research activities that apply cutting-edge methodologies to examine the effects of technology on participation, transparency, accountability and government...