The People / Evaluate impact

Evaluate impact

Demonstrating impact in the civic tech field can be hard. In this section of the guide, you will find tools that can be used by governments, organizations and communities to track performance, collect data and manage impact. In addition to resources for building monitoring and evaluating systems, you can explore databases to analyze public policy or researches on how entities and nonprofits that use tech and data are generating positive effects.

Showing 50 of 119 items
Cali Cómo Vamos
calicomovamos.org.co/quienes-somos

Cali Cómo Vamos

Cali Cómo Vamos es un programa de seguimiento y evaluación de la calidad de vida en la ciudad, tiene como referencia el Programa “Bogotá Cómo Vamos”, adelantado desde 1998 por iniciativa de la Casa Ed...

Cali
Civic data, Participatory democracy, Evaluate impact
city, Sustainable cities and communities
Datos que hacen ciudad
view.genially.com/641b44ac2ca1dd0017964605/interactive-content-datos-que-hacen-ciudad

Datos que hacen ciudad

El programa Cali Cómo Vamos, el laboratorio ciudadano Mi Cali Contrata Bien, la Unidad de Acción Vallecaucana y el observatorio Cali Visible, ponen a disposición una ruta de obtención de datos referid...

Cali
Civic data, Indicators, Evaluate impact
city, Sustainable cities and communities
Open Government for Stronger Democracies
oecd.org/en/publications/open-government-for-stronger-democracies_5478db5b-en.html

Open Government for Stronger Democracies

An OECD global assessment of countries' implementation of its 2017 Recommendation on Open Government

OECD, Rue André Pascal, Paris, France
since 2023
Fieldwide resources, Learn about civic tech, Evaluate impact
reports
Relationality Lab
relationalitylab.org

Relationality Lab

We help people who nurture relationships that drive change prove that their work has impact.

St Louis, MO
Advocacy tech, Relational organizing, The craft of organizing
plinth
plinth.org.uk

plinth

The only solution that combines an AI grant-writer, a case management system, a CRM, a booking platform and impact reporting — so you can get more funding, keep costs low, and keep all your informatio...

London
Nonprofit tech, Artificial Intelligence, Fundraising tools
Overton
overton.io

Overton

Track your policy impact

London
Evaluate impact, Media and social media analysis, Research tools
Civic Engagement Scorecard
survey.alchemer.com/s3/7330930/Engagement-Scorecard-Version-3-0

Civic Engagement Scorecard

It's a quick tool for the public to rate: 1) Official public meetings (such as city council meetings, board/commission meetings, school board meetings) that you have attended. 2) How connected your co...

Washington, DC
Evaluate impact, Engagement tech, Public meetings
Oxford Insights
oxfordinsights.com

Oxford Insights

We make technology work for the public good

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Govtech, Govtech vendors, Evaluate impact
Mission Metrics
oaklandside.org/2021/03/15/oaklandside-mission-metrics-values-impact-journalism

Mission Metrics

When founding The Oaklandside in 2020, we launched Mission Metrics, an innovative pilot program for reader feedback.

Oakland, California
since 2020
Evaluate impact, Media, Listening
Impact Tracker
theimpactarchitects.com/impact-tracker

Impact Tracker

The IA Impact Tracker is a digital platform to help news organizations, funders, and other stakeholders understand the impact of journalism by defining, measuring, and tracking real world change.

Ohio
Evaluate impact, Media, Journalism
Understanding journalism impact: A multi-dimensional taxonomy for professional, organizational and societal change
intellectdiscover.com/content/journals/10.1386/ajms_00121_1?originator=authorOffprint&identity=33334918&timestamp=20240907180044&signature=35fbc83db22455a2444cca1f62de85ce&utm_campaign=shareaholic&utm_medium=twitter&utm_source=socialnetwork

Understanding journalism impact: A multi-dimensional taxonomy for professional, organizational and societal change

Drawing on literature from multiple disciplines, we propose a multi-faceted metric which future researchers, journalists and news agencies will be able to use when analysing media impact.

United States of America 🇺🇸
since 2023
Peer-reviewed research, Media, Evaluate impact
Cheeri IMM
cheeri.app

Cheeri IMM

By making it easy for impact funders and fundees to define, measure, analyze, report and manage their impact projects, we help purpose-driven organizations such as social enterprises and nonprofits ge...

Hong Kong
Evaluate impact, Artificial Intelligence, Get funding
ReliefWeb Numbers
numbers.reliefweb.int

ReliefWeb Numbers

The new ReliefWeb Numbers site aims to deliver easily discoverable topline numbers on the world's most pressing humanitarian crises.

New York City (NYC / New York, NY)
Evaluate impact, Disaster response and humanitarian tech
Suomi.fi Quality Tools
suomi.fi/services/quality-tools-for-e-services-digital-and-population-data-services-agency/0d2b805f-173e-4c90-af00-94e808d55aa3

Suomi.fi Quality Tools

Finnish government tools to make it easy for government offices to assess and improve upon their digital service delivery

Finland (Suomi) 🇫🇮
Govtech, Evaluate impact, Service delivery
Measuring People Power
mobilisationlab.org/resources/measuring-people-power

Measuring People Power

How do you measure gifts of time, expertise and leadership? What indicators can you use to assess grassroots power building, organising and volunteer initiatives?

since 2020
Evaluate impact, Organize campaigns, Advocacy tech
reports
Iguala
iguala.madrid.es

Iguala

IGUALA es el sistema de analítica avanzada del Ayuntamiento de Madrid para elaborar el Índice de Vulnerabilidad Territorial Agregado.

Madrid (Spain)
Indicators, Evaluate impact, Civic data
city, Sustainable cities and communities
Effective Activist: An Evidence-based Guide To Progressive Social Change
web.archive.org/web/20240717044027/https://effectiveactivist.com

Effective Activist: An Evidence-based Guide To Progressive Social Change

Did you know hundreds of scientists have researched what makes activism effective?

since 2013
Advocacy tech, Organize campaigns, Learn about civic tech
guides, partisan, books
How can civic tech work effectively with public and private institutions?
mysociety.org/2022/10/25/how-can-civic-tech-work-effectively-with-public-and-private-institutions

How can civic tech work effectively with public and private institutions?

A collection of case studies where civic tech interventions have resulted in tangible improvements and benefits for governments/public institutions and their citizens, by People Powered

Evaluate impact, Engagement tech
IDinsight
idinsight.org

IDinsight

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact.

Africa
Evaluate impact, Data science for social good
SDG 16 Survey Initiative
sdg16hub.org/sdg-16-survey-initiative

SDG 16 Survey Initiative

The SDG16 Survey jointly developed by UNDP, UNODC and OHCHR provides a high quality, well tested tool that countries can use to measure progress on many of the survey-based indicators under SDG16.

Indicators, Evaluate impact
Peace, justice, and strong institutions
Redefining rigour: using stories to evaluate systems change?
medium.com/centre-for-public-impact/redefining-rigour-using-stories-to-evaluate-systems-change-f7044d0cc59f

Redefining rigour: using stories to evaluate systems change?

A series of articles interrogating the concept of rigor in the context of impact evaluation in our work, by Keira Lowther

Evaluate impact, Fieldwide resources
Research Excellence Framework Impact case study database
results2021.ref.ac.uk/impact

Research Excellence Framework Impact case study database

"Documents put together by university departments that attempt to explain the reach of their research beyond academia."

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Evaluate impact, Learn about civic tech, Academia
Kara
joinkara.com

Kara

Automated data gathering, simple ESG frameworks & actionable insights for venture capital investors and portfolio companies.

Fintech for good, Adjacent Fields, Evaluate impact
UpMetrics
upmetrics.com/platform.html

UpMetrics

The data analytics platform for impact-driven organizations.

Evaluate impact, Nonprofit tech
Data for Good Fund
upmetrics.com/dataforgoodfund.html

Data for Good Fund

​​The Data for Good Fund, a single-entity fund, was established in partnership with the Tides Foundation. With donations from mission-aligned donors, the Data for Good Fund will allow nonprofits to le...

Nonprofit tech, Evaluate impact, Get funding
Addressing ethical gaps in ‘Technology for Good’: Foregrounding care and capabilities
journals.sagepub.com/doi/full/10.1177/20539517221113774

Addressing ethical gaps in ‘Technology for Good’: Foregrounding care and capabilities

This paper identifies and addresses persistent gaps in the consideration of ethical practice in ‘technology for good’ development contexts.

Ethical tech and responsible tech, Evaluate impact
Analysis and Response Toolkit for Trust
artt.cs.washington.edu

Analysis and Response Toolkit for Trust

The Analysis and Response Toolkit for Trust or ARTT is focused on helping people engage in trust-building ways when discussing vaccine efficacy and other topics online.

Fight disinformation, COVID Engagement Projects, Evaluate impact
The Haves and the Have Nots: Civic Technologies and the Pathways to Government Responsiveness
openknowledge.worldbank.org/bitstream/handle/10986/38086/IDU0348c81df0b38e044840b3770b94dced6276f.pdf

The Haves and the Have Nots: Civic Technologies and the Pathways to Government Responsiveness

Paper by Jonathan Mellon Tiago C. Peixoto Fredrik M. Sjoberg

The World Bank Group, H Street Northwest, Washington D.C., DC
Engagement tech, Evaluate impact, Participatory democracy
OutcomesX
outcomesx.com

OutcomesX

The world’s leading marketplace for social outcomes.

Evaluate impact
commercial
Digital Maturity Indicator
codeforaustralia.org/digital-maturity-indicator

Digital Maturity Indicator

The Digital Maturity Indicator (DMI) is a tool to help organisations measure, benchmark and improve their digital maturity across six key areas.

Melbourne VIC, Australia
Digital transformation, Evaluate impact, Govtech
Civic Tech Impact Tracker
airtable.com/shrVLmoMRICqeFdIy/tblRqqd4FWeRyePMa

Civic Tech Impact Tracker

The Civic Tech Field Guide's view of impact metrics

Evaluate impact, Learn about civic tech
resources
AidData Replication Datasets
aiddata.org/replication-datasets

AidData Replication Datasets

AidData has assembled a collection of replication datasets associated with scholarly research on aid allocation and aid effectiveness. Whenever possible, there is a link to the computer code that is n...

Information & Communication Tech for Development (ICT4D), Evaluate impact, Civic data
Amp Impact
ampimpact.org

Amp Impact

Amp Impact is a Salesforce-based solution for organizations pursuing impact.

Nonprofit tech, Evaluate impact, Data visualization
Salesforce
ImpactMapper
impactmapper.com

ImpactMapper

Visualize your impact, track data trends, and share the stories that matter most.

New York City (NYC / New York, NY)
since 2015
Evaluate impact, Tools for Funders, Civic data
human rights
ImpactAnalytic
impactmapper.com/features

ImpactAnalytic

A platform to help social good outfits import, visualize, and analyze impact data

New York City (NYC / New York, NY)
Evaluate impact
Algorithmic Impact Assessments: A Practical Framework For Public Agency Accountability
ainowinstitute.org/aiareport2018.pdf

Algorithmic Impact Assessments: A Practical Framework For Public Agency Accountability

A framework to assess automated decision systems and to ensure public accountability

New York City (NYC / New York, NY)
The Tech, Artificial Intelligence, Algorithmic transparency
reports
A Simple Civic Tech Evaluation Canvas
docs.google.com/presentation/d/1tkSV_Dl7TccBaXUDbrhCzdPhxFs7Ae4QfL3FUIkEtV4/present?ueb=true

A Simple Civic Tech Evaluation Canvas

"Our goal was to apply a simple but powerful canvas tool to help our peers plan to measure immediate and long-term results of their projects."

The People, Evaluate impact
resources
AirGrade
aidgrade.org

AirGrade

We improve the effectiveness of international development efforts by understanding and encouraging what works using rigorous, actionable and engaging evidence.

since 2012
The People, Evaluate impact, Disaster response and humanitarian tech
Decade-Plus Club
Post-legislative scrutiny in the UK Parliament
wfd.org/wp-content/uploads/2021/11/2021-10-18-PLS-in-the-UK-Parliament-Dr-Thomas-Caygill-FINAL.pdf

Post-legislative scrutiny in the UK Parliament

Research into whether legislation achieved its policy goals

United Kingdom of Great Britain and Northern Ireland 🇬🇧
Evaluate impact, Policy
Common Approach to Impact Measurement
commonapproach.org

Common Approach to Impact Measurement

The Common Approach is composed of 4 related standards that are community-driven.

Canada 🇨🇦
Evaluate impact
Decidim Census
decidim-census.digidemlab.org

Decidim Census

A small static website gathering open data from Decidim platforms around the world.

Evaluate impact, Engagement tech
Decidim
Evaluating Digital Citizen Engagement: A Practical Guide
openknowledge.worldbank.org/handle/10986/23752

Evaluating Digital Citizen Engagement: A Practical Guide

A World Bank working paper (2016)

Brazil (Brasil) 🇧🇷
Evaluate impact
reports
Un indice de Qualité Démocratique
democratieouverte.org/decouvrir-nos-activites/#activites-nous-accompagnons

Un indice de Qualité Démocratique

A project to create an index of democratic quality

France 🇫🇷
Evaluate impact
Ranking Digital Rights
rankingdigitalrights.org

Ranking Digital Rights

Ranking ICT sector companies on respect for free expression and privacy

740 15th Street, N.W., Suite 900 Washington, DC 20005
since 2013
Indicators, Report cards and audits, Evaluate impact
Nonprofit Journalism Issues Around Impact
s3.amazonaws.com/propublica/assets/about/LFA_ProPublica-white-paper_2.1.pdf

Nonprofit Journalism Issues Around Impact

A 2012 white paper from Pro Publica by Richard J. Tofel

since 2008
Engagement journalism, Evaluate impact, Media
Poverty Action Lab
povertyactionlab.org

Poverty Action Lab

Our mission is to reduce poverty by ensuring that policy is informed by scientific evidence. We do this through research, policy outreach, and training.

Massachusetts Institute of Technology (MIT)
Build something, Evaluate impact, Innovation teams and labs
No poverty
Assessing Civic Tech: Additional Tools & Resources
networkimpact.org/civictechresources

Assessing Civic Tech: Additional Tools & Resources

We have compiled and organized more detailed information on specific topics to help operationalize recommendations in the guides and provide links to useful articles, examples and existing evaluation...

Boston
Evaluate impact, The People
SIMLab's framework for monitoring and evaluating inclusive technologies in social change projects
simlab.org/resources/mandeoftech

SIMLab's framework for monitoring and evaluating inclusive technologies in social change projects

It helps people and organizations to use inclusive technologies to build systems and services that are accessible, responsive, and resilient.

1110 Vermont Ave NW Washington D.C. 20005
Evaluate impact, The People
Impact Matters
web.archive.org/web/20191108221840/https://www.impactm.org

Impact Matters

Communicate impact correctly.

Evaluate impact, The People
Topl
topl.co

Topl

We're an impact technology company building a blockchain to help you prove your ethical and sustainable practices. .

708 Main street, Houston, TX
since 2018
Algorithmic transparency, Blockchain, Certifications
supply chain
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