This project has been put to rest.

WorkIt Walmart employee app Claimed

AI bot that can navigate and serve up FAQ content in conversations with workers
Inactive
Since 2016
In New York City (NYC / New York, NY)

In collaboration with Our Walmart and using IBM's Watson, we built a platform designed for civic engagement where Walmart employees can get their questions about policies answered.

Walmart workers needed transparency and support regarding company policies, information previously only accessible on a manager's computer using a private system called "the wire." This proved difficult for employees to research company policy on issues like harassment and sick time.

Parent organization:

Quadrant 2

WorkIt Walmart employee app
Org. type: For-profit business / social enterprise / B Corp
Project type: Tool or platform
Tags: apps, IBM, labor
Last modified: Dec 5, 2025 Added: Jun 22, 2021
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