You will be provided in-depth knowledge, including theories and practices, in areas such as e-service design and innovation, e-democracy, e-governance, requirement engineering, business process management and improvement. As well as security and privacy in e-Government, ICT architecture, ICT system integration, and project and change management. We have a specific focus on business intelligence, decision support systems, and open and big data management for e-Government.
The master programme promotes a new role needed in public organisations, an e-Government architect, a role that has the knowledge and skills necessary to drive ICT enabled changes in the public sector. An e-Government architect combines knowledge about democratic processes, citizen service and public administration with skills in designing effective ICT systems and e-services for e-Government.
The master programme is inspired by the Swedish democratic model as well as models in the area of e-Government developed in Europe and the rest of the world.