Access social benefits
Systems that assist individuals in identifying government or community provided benefits and services.
Connect 211
The modern search engine for community resources.
Resource Record-Matcher
The Record-Matcher is an AI-powered, human-assured tool for comparing overlapping resource directory datasets.
CiviForm
CiviForm, an open-source platform designed to simplify access to public benefit programs,
Benefit Navigator
A one-stop-shop tool, created by case managers, for case workers and their clients to navigate public benefits and tax credits and provide trusted information to fuel economic mobility.
Suspicion Machines
Lighthouse Reports series reveals discrimination in welfare surveillance algorithms
Algorithmic Accountability in the UK - How FOIA Sheds Light on Automated Welfare
This study examines 51 Freedom of Information requests to reveal how the UK’s Department for Work and Pensions uses opaque data-driven fraud detection systems in welfare, highlighting the limited tran...
ConnectiveTX
Making social services more connected, empathetic and accessible
Chatíco
Web- and WhatsApp-based virtual agent chatbot for residents of Bogotá
FindHello
FindHello is an app built in partnership with the UNHCR by USAHello, a non-profit organization that uses technology to connect immigrant communities with the information and resources they need to thr...
RefAid
The app seeks to ensure that migrants in Europe can access trusted services and accurate information in the palm of their hand - wherever they are.
ALMAMAR App
ALMAMAR is a newly developed intervention for refugees that supports them in coping with psychological problems (e.g. sadness or anxiety). ALMAMAR is based on a scientifically reviewed program that ha...
AccessAva
AI-powered chatbot facilitating access to health and social care information
Does reducing stigma increase the take-up of rental assistance?
Renters that received an informational postcard were 52% more likely to request an application for rental assistance and 24% more likely to submit an application than renters that did not receive a po...
Improving Delivery of the Social Safety Net: The Role of Stigma
Article in Journal of Public Administration Research and Theory by Jessica Lasky-Fink and Elizabeth Linos
Citizenshipworks
Making the path to citizenship easy and affordable
Deep learning for social services for the Barcelona City Council
With the collaboration of Universidad Pompeu Fabra (Barcelona), Eticas carried out an audit of the natural language processing (NLP) system from the Social Services area from the Barcelona City Counci...
Inescapable AI
Employing a broad definition of AI, this report represents the first known effort to comprehensively explain and quantify the reach of AI-based decision-making among low-income people in the United St...
TechTonic Justice
A multidimensional, community-based effort to strengthen local justice movements and build long-term power among the people and communities that AI is leaving behind.
WorkMoney
Connects Americans to public resources that help them lower their bills
Digital Refugee Project (Stateles.ID)
Building a Digital Ecosystem for Refugees
State of Nevada using Google Vertex AI to Determine Worker Benefits
"Nevada plans to launch a generative AI system powered by Google that will analyze transcripts of unemployment appeals hearings and issue recommendations to human referees about whether or not claiman...
Digital Benefits Conference (BenCon)
The Advocacy People
The Advocacy People support people in advocating for themselves with the NHS, or who are in care, under section in a hospital, secure unit or in the community, among other self-advocacy groups.
Give Food
We're a UK charity that uses data to highlight local and structural food insecurity then provides tools to help alleviate it.
Asegura tu Derecho
Asegura tu Derecho es una herramienta web que permite revisar información en un lenguaje accesible y elaborar el documento que se necesita presentar ante la Superintendencia Nacional de Salud (SuSalud...
Digital Identity in Public Benefits Research
The National Institute of Standards and Technology (NIST), the Digital Benefits Network (DBN) at the Beeck Center for Social Impact + Innovation at Georgetown University, and the Center for Democracy...
Find Local Help
"Find Local Help is a tool from CMS, which runs HealthCare.gov, that connects people to in-person, one-on-one help signing up for health insurance. Users can enter their location and get a list of loc...
New Practice Lab
The New Practice Lab's theory of change is deceptively simple: we should design public goods and services the same way we design the most successful private goods and services— in partnership with the...
Miracle Messages
We offer family reunification services, a phone buddy program, and basic income pilots for people experiencing homelessness
Humanitas AI
We’re reimagining the supply chain of social care for the new era.
Digital Benefits Hub
A dynamic, open-source reference library for practitioners who are working through complexity to improve access to public benefits and services.
USAID One Window for Citizens
USAID launched IVR and Facebook chatbot tools that will provide Cambodian citizens clear, transparent information on public services available to them through the Royal Cambodian Government’s One Wind...
Digital Authentication and Identity Proofing in Public Benefits Applications
Created and published by the Digital Benefits Network, this open dataset and analysis documents identity proofing and authentication practices in online public benefits applications across the US, con...
European Social Services Awards
Organised by the European Social Network, the Awards shine a spotlight on successful new approaches and the extraordinary ongoing work of public social services managers, funders, planners, providers,...
Indus Action
Indus Action helps vulnerable Indians access government entitlements to education, maternity and livelihood support.
ConsiliumBots
ConsiliumBots uses technology and data to help people make important decisions by turning complex and underutilized information into virtual assistance and personalized recommendations across educatio...
Exygy Housing
A housing platform that simplifies, centralizes, and makes it easy for people to search and apply for affordable housing.
The Benefits Enrollment Field Guide
The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria...
Namma Mahiti Kendras
IT for Change’s Namma Mahiti Kendras are ICT-enabled information centers that aim to break down the barriers to citizens’ right-claiming processes.
Gyde.community
Nft-gated directory of low cost resources
Forage Payments
Forage is a USDA approved third-party payment processor (TPP) and a PIN provider that authenticates and processes EBT transactions.
Fraudescorekaart
An interactive scorecard where people can see if they would be flagged for social welfare fraud under the Netherlands' broken system
CCCNY Map of Community Resources in NYC
Mapping data on economic security, housing, health, education and more in NYC
OpenFisca
Write rules as code
Google Find Food Support
"Google is working with non-profit groups like No Kid Hungry and FoodFinder, as well as the US Department of Agriculture, to aggregate 90,000 locations with free food support across all 50 states — wi...
Benefits Data Trust
Benefits Data Trust (BDT) is a national nonprofit that harnesses the power of data, technology, and policy to provide efficient and dignified access to assistance.
Safety Net Innovation Lab
Over the next seven years, building on the work we’ve already done to reimagine safety net services, we will partner with 15 states to reach 13 million people and unlock $30 billion in benefits in the...
Matching to Categories: Learning and Compliance Costs in Administrative Processes
Research with Code for America on CalFresh, by Donald Moynihan, Eric Giannella, Pamela Herd, and Julie Sutherland finds "hard evidence on the barriers administrative burdens pose."
1Degree
Empowering you to find what you need from over 26,000 free, up-to-date resources
Eligibee
Eligibee is a free nonprofit tool that helps you find and apply for government assistance, making it easier to get the food, healthcare, and income supports you need today.